I have been using MediBizz for some years and they have done an exemplary job managing my practice. I have peace of mind that I can focus on patient management and that the back end is being taken care of.
They are very diligent in the recommendations they make and there is regular communication with me, so I know exactly what is happening. Most decisions are made in consultation with me and in certain areas they have absolute autonomy to decide on the best outcomes for the practice.
I have witnessed a positive change in the practice culture and my staff are more content and productivity has increased significantly.
Every aspect of management is provided by MediBizz from bookkeeping, accounts, IT, HR, payroll, staff rosters, staff recruitment and training, accreditation, purchasing of consumables at incredibly competitive rates, equipment maintenance, marketing, attending our doctor’s needs, and so much more.
They are very transparent and accountable for all they do and implement. They carry out their duties with due diligence, integrity, and honesty.
I would highly recommend their service to any practice principal looking to make their operations more effective and profitable.
Dr Jessica Vincent MBBS (Manipal) FRACGP (Australia) / Mount Helena Medical Centre
The life of a GP is a busy one and it is important that we are supported in an efficient and caring manner.
MediBizz does just that and it is very reassuring that all mine and my colleagues’ needs are met in a timely and professional manner.
MediBizz conducts regular GP meetings across education and service improvements. These are immensely helpful, and it ensures that operations run smoothly.
Any issues that I am faced with are attended to expeditiously with extraordinarily little downtime. Any doctor issues are classified a “Code Red” within the MediBizz operations, so they are dealt with the utmost urgency and resolved the same day.
I have absolute trust and confidence in their abilities to manage.
Dr Riaz Hashemi MD FRACGP / Pearsall Medical Centre
I moved over to Australia from the UK and I have never witnessed a medical practice being managed so efficiently.
All my clinical and administrative needs are catered for very professionally. The MediBizz management team are very courteous, respectful, and always available.
There are good synergies between reception, nursing, and medical staff and this is reflective of the harmonious working environment created by MediBizz.
MediBizz was one of the very first companies to introduce safety protocols in WA at the commencement of the Covid Pandemic in 2019. They made all the doctors, staff and patients feel safe. Their foresight and understanding of the medical industry are second to none.
Happy staff and happy patients make a great practice.
Dr Navin Menon MBBS MRCGP FRACGP / Alkimos Medical Centre
Our dental practice is co-located within the Pearsall Medical Centre. We have a busy practice with strong demands on operations. With MediBizz at the helm, steering the operations we can be rest assured that all is under control.
MediBizz has implemented many efficient protocols and procedures that ensure the practice is managed without hiccups.
MediBizz has a firm focus on excellent customer service principles, and this has resulted in the practice receiving numerous feedbacks from our patients on our stellar customer service which encourages loyalty and repeat business.
One genuinely nice aspect of their service is that they can provide temping of staff for nursing and reception who are already trained in medical software programs so there is no downtime in having to train staff covering sick or holiday leave.
The management service is above and beyond our expectations.
Dr Kevin Keyhani BDSc PhD (Germany) ADC (Melbourne) / Pearsall Dental Centre